PRIVACY POLICY

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At Smiley Jump LLC, your privacy and security are very important to us. We are committed to protecting the personal information you share with us, whether you're browsing our site or renting one of our inflatables.

What We Collect:

  • πŸŽͺ Contact & Booking Info: Your name, email, phone, and address help us reserve and deliver your fun!
  • πŸŽͺ Payment Details: Securely handled via encrypted payment systemsβ€”your card info is never saved on our servers.
  • πŸŽͺ Preferences & Feedback: Optional survey answers, party ideas, or helpful suggestions you choose to share.
  • πŸŽͺ Cookies: These help remember your cart and preferencesβ€”so your experience is smooth and easy.

Official Privacy Policy Statement

This is the website of www.smileyjump.com
Our postal address is:
23320 Ridge Road, Germantown, Maryland 20876

We can be reached via e-mail at smiley@smileyjump.com or you can reach us by telephone at (240) 593-2781

When you visit our website, we do not collect information about your domain or email address just from browsing. We respect your privacy and do not track visitors who simply look around our site.

Regarding cookies: we use cookies to remember your preferences and to keep track of things like items you add to your shopping cart during your visit. If you provide us with your mailing address or phone number while placing an order, we will only contact you by mail or phone about that specific order.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The Federal Trade Commission by phone at 202-FTC-HELP (202-382-4357) or electronically at Federal Trade Commission | Protecting America's Consumers.

Security of Your Information

We use SSL encryption and industry-standard practices to secure all online transactions. Our physical and digital systems are protected to prevent unauthorized access or misuse of your data.

πŸ”’

Your credit card details are encrypted and processed securelyβ€”we never store full credit card numbers. You can feel confident that your online order is safe with us.

What makes it so safe?

We use industry-standard SSL (Secure Sockets Layer) technology to protect your information during the ordering process. This is the same trusted security protocol supported by all major web browsers and widely used across the internet. SSL encrypts the data you provide, turning it into a secure code that only our system can read. In fact, this method is even safer than sharing your information over the phone or by fax.

Many well-known companies like Amazon, AT&T, and Dell use the same SSL technology to keep their customers’ information safe. Since we began, thousands of customers have placed orders with us without any issues. You can trust that we take the same careful steps to protect your payment information as these major companies do.

Still rather not use your card on the internet?

That's fine. You are welcome to print your order and fax it to us, or mail it to us at:

Smiley Jump LLC
23320 Ridge Road
Germantown, Maryland 20876

Remember to include your credit card information, check or money order in the envelope. Or simply call in your order to: (240) 593-2781

Credit Card Guarantee

Based on the Fair Credit Billing Act passed by the U.S. Congress, your bank is not allowed to hold you liable for more than $50.00 of fraudulent charges.

If your bank should decide to exercise their right to hold you liable for that $50.00, www.smileyjump.com will reimburse you for that amount, up to the full $50.00. www.smileyjump.com will only cover your liability if the unauthorized use of your credit card was caused by no fault of your own from purchases made with our website while using our SSL secure server.

In the event that you suffer a loss due to unauthorized use of the credit card, according to law, you must notify your credit card company immediately based on the reporting rules and procedures which they have provided you.

Refunds and Returns Policy

All reservations are final once payment is processed.

No refunds will be given after booking confirmation.

Please review your reservation details carefully before submitting payment.

Trusted Partners

See All β†’
American University MCPS NIST Clarendon NextDC Nationals Inova The St. James Mission BBQ Pizza Hut Ambar Pop 4 Kids Washington DC Children's Hospital Olney MD Arlington Chamber Verizon Home Depot Toca Football

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